August 19, 2017

Microsoft and LinkedIn Begin Aiming for Salesforce

April 27, 2017 SalesNewz

Since Microsoft’s $26 billion acquisition of LinkedIn three days after Christmas 2016, little has been heard from what would be Microsoft Dynamic’s bold upgrade to the CRM industry. But the picture has become much more clear since Microsoft CEO Satya Nadella recently gave Reuters the details of upgrades to its […]

Missing Sales From Poor Email Metrics

April 6, 2017 SalesNewz

An extensive study recently released by GetRepsone and SmartInsights shows that while email is clearly the most effective marketing channel, marketers overall aren’t fully utilizing the available capabilities and advantages of email metrics. Of 2,510 email marketers who took time out to share their experiences and current use of email […]

Salesforce Explains CRM

January 30, 2017 SalesNewz

Customer Relationship Management, or CRM, often gets small business owners eyes rolling. Saleforce recently created a simple, yet effective, video answer to that question targeted toward small businesses. What is CRM? Salesforce explains to small business why CRM is important to them. The video is a little cheesy but helpful […]

Microsoft Makes Skype More Seamless For Business

November 14, 2016 Staff Writer

Microsoft’s Skype did something very smart today, it made it possible to use Skype in guest mode and with that eliminated a choke spot for using it as a business tool. Often meetings happen spontaneously, someone emails a request to talk about a potential deal and then the teleconference platform […]

The Sales Cloud Gets Smarter with AI

September 20, 2016 Staff Writer

In a major initiative that has been in the works for two years, Salesforce is integrating artificial intelligence into all of its CRM cloud platforms. It enables any business to use clicks or code to build AI-powered apps that get smarter with every interaction. Their AI system learns from all […]