Problem Solving And Sales
Monday, January 21st, 2008Sales representatives are always told, and often in not so subtle terms, to create a sense of urgency in their prospects.
After all, you want the potential customer or client to purchase your products and services now rather than at some undetermined time in the future. The problem is with creating that need, on the part of the prospect, to make the purchasing decision right away.
The disappointed sales person is usually faced with the classic responses, “I have to think it over”, or “I’ll get back to you on it.” Should the sales rep agree to the delay, the opportunity for creating that sense of urgency is lost. After all, the prospect believes that purchasing today, next month, or next year are all the same thing based on the sales discussion. The problem often starts with a failure on the part of the seller to listen for the real needs and problems of the potential buyer. (more…)

